We understand that life can be unpredictable, and sometimes plans need to change. To accommodate our clients while also ensuring fairness to our instructors and other guests, we have a 12-hour cancellation policy in place.

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Cancellation Window:
If you need to cancel or reschedule your class or appointment, please do so at least 12 hours before the scheduled start time.
 

Late Cancellations and No-Shows:
Cancellations made within 12 hours of the class or appointment, or failure to show up, will be considered a late cancellation. Unfortunately, in these cases, the session fee is non-refundable and cannot be transferred.
 

How to Cancel or Reschedule

To cancel or reschedule, please contact us do this directly via our website.
 We recommend making changes as soon as possible to avoid any fees.

Why We Have This Policy

Our instructors and team put a lot of effort into preparing for each session, and last-minute cancellations impact their schedules and the availability for other clients. This policy allows us to offer fair opportunities for everyone while respecting the time of our staff and clients.